The Credit Union strives to maintain the strictest confidentiality when it comes to dealing with members' personal information. However, we do, from time to time, share that information outside of the Credit Union. Because of this, we have developed a policy concerning personal information.

The Roanoke Virginia Firemen Federal Credit Union collects non-public information about you, the member, from the following sources:

• Information on applications and forms, in writing, via the Internet and over the telephone, from you, the member.
  

• Informations from transactions with your Credit Union

• Insurance from an outside consumer reporting agency or credit bureau.